Case study transcript

Hi Jamie! How long have you been working with Experts for Expats, and what made you decide to work with them?

We have worked with Experts for Expats since 2014. I decided to make contact with Rob after looking at our search engine optimisation. My research had shown that Experts for Experts were getting amazing results for key search terms that were important to my business, so I decided that a collaboration was vital and made contact with Rob. We haven't really looked back since, it's been a good partnership for us. 

How has working with Experts for Expats benefited your business?

We've grown our client base, and those clients are the right demographic to suit our international focus. A wider benefit is that the time spent on consultations helps ensure our working day is fully utilised and productive. We don't have any downtime trying to find prospects, because we're provided with leads on a daily basis by the Experts for Expats team.

What’s more, our reputation as specialists in US and UK tax matters is enhanced by our association with Experts for Expats. The website is held in high regard, so having that connection puts us a step ahead of competitors. Another benefit is that it gives me the opportunity to support my team in developing their consultancy and business development skills – taking the consultations has been a good training field for them.

What’s the best thing about being an Experts for Expats partner?

The opportunities we're provided by Experts for Expats complement our business development strategies and give me the assurance that we're doing all we can to grow our business. As a business leader that really cares about looking after my team, it's important to me that we are not sitting on our laurels and that we're always looking for opportunities to grow our top line and develop our skills. The partnership with Experts for Expats helps me do all that.

What’s the most surprising thing you’ve gained from being an Experts for Expats partner?

The variety of potential clients we've been introduced to is quite surprising. Over the years we've spoken to Nobel Prize winners, knighted individuals, chart-topping musicians, a cast member from Game of Thrones... Clearly they're the exception and not the rule, but there’s often an element of surprise when you pick up the call because you're never quite sure who you're going to speak to.

What words of advice would you offer to new partners to get the most out of their partnership with Experts for Expats?

You need to be honest with what you're prepared to put into the partnership – whether that's finance or time – and what you expect to get back in return. Provided you're realistic, and you make your expectations known to Rob and find that your expectations are aligned, then I've got no doubt that it is possible to be successful. It’s not an overnight thing though, you do have to put in some effort and work, and you do need to understand the type of person you're going to be speaking to and how to get the best out of those relationships.